Privacy Policy

Last updated: February 2025

Introduction

Kirsten Lowis ( “I”, “we,” “me,” or “our”) is committed to safeguarding the personal information of our members, affiliates, and users in connection with our websites, including, without limitation, kirstenlowis.com (the “Website”) Business Owner App (the “App”) and the information you provide to us online, offline, via telephone or email.

This Privacy Policy applies to visitors (“Visitors”) who access the App and Website (“platforms”) and view public content and registered Members (“Members”) who purchase products and services through the App or Website.  

Please read the following Privacy Policy (“Privacy Policy”) policy to understand the treatment of your personal information and what options you have to direct our activities.

1. Information Collected

Our primary goal in collecting information is to enable us to provide you with an efficient, customised experience while you use the services on our platforms. To fully use our service, you will need to register using our Member Registration where you will be required to provide certain personal information.

Once you are registered as a Member, you can use your Member account page to login, review and change the information that you submitted during registration at any time. Upon request, we will remove your personal information from our operational databases (unless your account is in dispute, in which case it will be kept until the dispute is resolved). In order to remove information, please contact us. Technical constraints and the fact that we back up our system may prevent the total elimination of all of your personally-identifying information.

Occasionally we solicit additional information from you through the use of optional questionnaires and surveys. None of this additional information is required for your continued use of our service.

In addition to the information we require for registration, we automatically track certain information about you based upon your use of our site. This information may include websites you come from and go to from ours, what browser you are using, your IP address, and what searches you perform in our service. This information is compiled and analysed on an aggregated basis.

If you send us personal correspondence or if other users or third parties send us correspondence about your activities, we may collect such information into a protected internal file specific to you.

2. Control of your password
You may not disclose or share your platform/s Login or password with anyone. If you lose control of your password, you may lose substantial control over your account personally identifying information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change it on your account page, or contact us.

3. Use of your information
We use your personally-identifying information and information about your usage internally to improve our services. We may use your contact information to send you administrative/renewal notices or information on new services, promotions, membership updates, and targeted advertisements. While you may not opt-out of the administrative/renewal notices, you may do so for the promotional correspondence.

4. Disclosure of collected data
We do not disclose to third parties any information that could reasonably be used to personally identify or contact you. We may use third-party Suppliers and Service Providers to facilitate some of our services. In some instances, the Service Provider may collect information directly from you (e.g. we ask a Service Provider to conduct a survey for us). In these cases, all information disclosures you make will be strictly optional, and we contractually restrict how they may access, use and disclose your information. We do not permit the sale of your information to third parties by these Suppliers and Other Service Providers. As we develop, we may purchase another organisation and, in so doing, acquire customer information. Also, in the event that we transfer our assets to a corporation or to one or more subsidiaries, joint ventures, or other entities in common control, or sells all or substantially all of our assets to a third party, customer information will, of course, be one of the transferred assets.

We may decide or be required to disclose information to law enforcement, other government authorities, or third parties under certain circumstances. We can (and you authorise us to) disclose any information about you that we, in our sole discretion, believe is necessary or appropriate, in connection with an investigation of fraud, infringement of intellectual property rights, third-party lawsuits, or other activity that is illegal or may expose us to legal liability.

5. Other information collectors
In addition to the information we require for platform registration, we also contract with third parties to help us understand how people use our website and to provide functionalities such as email distribution, ad serving, and customer surveys.

6. Security
We use industry-standard efforts to safeguard your personally identifying information, such as firewalls and Secure Socket Layers (SSL). However, “perfect security” does not exist on the Internet and third parties may intercept or access transmissions and/or private communications.

Therefore, we do not promise, and you should not expect, that your personally identifying information or private communications would remain private in all cases. Nevertheless, we will make every effort to make sure that we keep your information safe.

7. Changes to this privacy policy
We reserve the right to make changes to this Privacy Policy and recommend that you visit it often. If we make material changes to this Privacy Policy, we will notify you by posting them here. Specific questions or comments regarding this Privacy Policy should be directed to Kirsten Lowis by sending us an email. A complete description of your rights and duties concerning the use of the platforms is given in our Terms and Conditions of Use.

Contact Me

If you have any questions, concerns or complaints about this Privacy Policy, please contact me:

We make every effort to respond to any complaint within 7 business days of the date of receipt. We will attempt to resolve your complaint to your satisfaction. If you are not satisfied with how we deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/.HOME